Palet Privacy Policy

This is the Privacy Policy of ST-Palet Engineering Company Limited for all the services we render including and not limited to our sites, products and offers. This document contains detailed information about our privacy practices. “You” in this Privacy Policy refers to a person giving us any information or any of our agents or our site. This privacy policy can change periodically without prior notice.

All complaints or suggestions to be made solely to Palet via email at [email protected].

THE DATA WE COLLECT AND THE WAY WE USE IT

In the course of rendering our services to you through our website, we understand that we may come across certain information/data that are very private and even classified to you, that you entered in or disclosed to gain access to certain areas of our site. This information/data will be handled by Palet in this manner:

We acknowledge that protecting and keeping your privacy is very important, and we shall, therefore, make use of your private information and your name only in the manner emphasized in this Privacy Policy. Your information shall only be collected where it is very necessary and relevant to our dealings with you.

Your information shall be kept by us not longer than we are required by law or relevant for the very purposes we collected it.

No personal details are required to visit our Site, and you remain anonymous and unidentified until you create an account and log on using your username and password.

Palet may seek a variety of information/data from you if you want to purchase products or services, cancel an order, make payments, make subscriptions, or use our contact form. The information/data we collect includes your names, gender, email address, delivery and shipping addresses, contact address, account number and account name, mobile/phone number, and payment card details.

 THE DATA WE COLLECT

If you visit our site as a buyer/customer, you can use your stored details to log into your account on our site. Logging into your account gives you access to change and update your stored information, view the status of your orders, subscribe, or unsubscribe from some of our services. We will not be liable for any form of misuse of your personal information unless the fault is ours, therefore we advise you to treat those information/data stored in our system confidentially.

For Vendors, we may collect information like company registration, VAT/Tax information/documents, contact details, phone numbers and emails, social media handles, business address, and bank details.

USE OF YOUR DATA

To allow you to place orders for products and services on our website, some of your information/data will be required. We may use the information/data to process payment and delivery for your purchases and to inform you about the status of your delivery. Payments made on our site will be handled by Futterwave and Paystack.

Your stored data may also be used to send you relevant information on products and services, manage our site, detect fraud and site abuses.

LOG IN DATA

Logging into your account on our site allows you to view and update some of your details that are stored in our system. It allows you to view your orders (both old and new), manage your subscriptions, and change your contact and billing addresses including your bank details. We will not be liable for any form of misuse of your personal information unless the fault is ours, therefore we advise you to treat those information/data stored in our system confidentially and do not disclose them to a third party.

OUR INTEGRITY IN MANAGING YOUR DATA

None of your personal information will be shared with a third party without your consent. We neither sell nor rent your personal information/data to a third party for their marketing purposes without first seeking your consent. Such use will be limited to the information described in this Privacy Policy. In Palet, the privacy of our customers’’ is of utmost importance and we take it very seriously. Your information/data are secured and processed on our dedicated servers that are securely protected by physical and technological security devices.

Your personal information will not be shared, rented, or sold to any other company for marketing purposes without your consent. You understand that we reserve the right to send/share your information to any third party that presents a legally backed compliant for its disclosure.

OTHER POSSIBLE USES OF YOUR PERSONAL INFORMATION

We will from time to time send you promotional messages about our company, products, sales, newsletters, email updates, and any other thing relating to our affiliated companies or business partners. You can always opt-out of the reception of any of the above-mentioned information by clicking the “unsubscribe” link in any of the emails or SMS and follow the instruction to opt-out. You will no longer receive any of such information after you unsubscribed, should you continue to receive the same information please contact us on [email protected]. Note that unsubscribing from one medium does not automatically mean that you have unsubscribed from others.

THIRD PARTIES

We may share your details with our affiliates and registered vendors/sellers that operate on our Marketplace. We may also share your details with agents, subcontractors, delivery companies, payment gateway companies that help us collect payments from you, and other associates that help in data analysis, marketing, or customer service assistance. We may also share information with credit agencies for fraud protection, credit risk management, and detection. In the event of selling our entire business or part of it, we may transfer our database containing your personal information/data. Please be aware that our site may host third party adverts, links, or frames, and we are not in any way responsible for those third parties ’ privacy practices and contents.

VENDORS/SELLERS USE OF INFORMATION

As a vendor on Palet you agree not to misuse, share, or disclose customer’s information/data available to you without our consent and that of the customer to a third party. We will not be liable for any form of misuse of your personal information and that of the customers unless the fault is ours, therefore we advise you to treat those information/data at your disposal confidentially and do not disclose them to a third party.

COOKIES

Some functionalities on our platform/site can only be accessible when cookies are activated. Cookies are messages that web servers share with your web browser when you visit Internet sites. Each message is stored by your browser in a small file, called cookie.txt. Whenever you request another page from the server, the cookie will be sent back to the server by your browser. The information about your visit to the web page is typically contained in these files and every other information you have volunteered, such as your name, personal choices, and interests. Cookies are used on our site for your convenience, for example, to remember your logging details when you move from page to page so you do not have to always re-enter them. Be rest assured that the use of cookies in our site is safe and secured.

WEB SECURITY

Our site is well secure to prevent unauthorized and unlawful access to your information/data. We are protected from unintentional loss, damage, or destruction of your information/data in our system. Payments and transactions are done using encryption called Secured Socket Layer (SSL) coding. In as much as one can not guarantee 100% security, but the use of SSL makes it harder for hackers to decrypt your information/details. We recommend that you keep your bank card details very safe and secure and do not make any electronic transactions through unsafe electronic communication. We may sometimes require you to prove your identity before disclosing personal information to you. Protecting your password and username is your responsibility.

CONSENT

You understand that by entering your information/data on our site and by using our site, you have given your consent to our use of your information/data according to this Privacy Policy terms.